Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping timeframe for hardware?
We typically process orders within 1-2 business days. Domestic shipping for components and peripherals usually takes 3-5 business days depending on your location.
Do your electronics come with a warranty?
Yes, all new products at IT Warehouse come with a standard 12-month manufacturer warranty. We also offer extended protection plans for high-end workstations and laptops.
What is your return policy for opened items?
You can return opened items within 14 days of delivery, provided they are in original condition with all packaging. A 15% restocking fee may apply to certain internal components.
Are your products brand new or refurbished?
Unless clearly labeled as 'Certified Refurbished' in the product title, all items sold at IT Warehouse are brand new and factory-sealed.
Do you offer technical support for PC builds?
Absolutely. Our expert team provides complimentary basic compatibility checks for all components purchased through our store to ensure your build goes smoothly.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and specialized financing options like Affirm and Klarna for larger hardware purchases.